Privacy Policy
When you purchase items from our website, we collect personal information you provide us with, such as your name, address, and email address, as part of the buying and selling process.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
When you place an order and provide us with personal information to complete a transaction, verify your credit card, arrange for a delivery, or return a purchase, we infer that you are providing us consent to collect it and use it for that specific reason only.
In order to receive our marketing emails, you will need to provide consent by signing up to receive the offers on the website. In addition, when you complete a transaction and provide your email address, we infer that you are providing us with consent to send you marketing emails.
What are Marketing emails?
Email marketing is the use of email to promote products or services, as well as our customer loyalty program. It helps you to be aware of new products, discounts, and other services.
How do I withdraw my consent?
You may withdraw your consent for marketing emails by selecting the “Unsubscribe” button at the bottom of the marketing email. This will remove your consent. However, this will not prevent you from receiving notifications about a sales transaction you have placed.
You may also request further assistance by contacting us at info@sereniteacup.com.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our online ordering and store are hosted by Toast Inc. and Woo Commerce. They provide us with an online ordering and e-commerce platform that allows us to sell our products and services. Your data is stored through Toast’s data storage, databases, and the general Toast application on a secure server behind a firewall.
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their Privacy Policy and Terms of Service so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Here is a list of cookies that we use: _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)._shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart._secure_session_id, unique token, sessionalstorefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
By using this site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on our website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions?
If you have any questions, please contact us at: info@sereniteacup.com.
Section 1 – What Personal Information Do You Collect?
When you purchase items from our website, we collect personal information you provide us with, such as your name, address, and email address, as part of the buying and selling process.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Section 2 – How Do You Get My Consent?
When you place an order and provide us with personal information to complete a transaction, verify your credit card, arrange for a delivery, or return a purchase, we infer that you are providing us consent to collect it and use it for that specific reason only.
Section 3 – Marketing
In order to receive our marketing emails, you will need to provide consent by signing up to receive the offers on the website. In addition, when you complete a transaction and provide your email address, we infer that you are providing us with consent to send you marketing emails.
What are Marketing emails?
Email marketing is the use of email to promote products or services, as well as our customer loyalty program. It helps you to be aware of new products, discounts, and other services.
How do I withdraw my consent?
You may withdraw your consent for marketing emails by selecting the “Unsubscribe” button at the bottom of the marketing email. This will remove your consent. However, this will not prevent you from receiving notifications about a sales transaction you have placed.
You may also request further assistance by contacting us at info@sereniteacup.com.
Section 4 – Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 5 – Shopify
Our online store is hosted by Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify’s data storage, databases, and the general Shopify application on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete the transaction. After that, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, which are managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight or for current updates and changes to these notices, you should also read Shopify’s Privacy Policy and Terms of Service.
Section 6 – Third-Party Services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their Privacy Policy and Terms of Service so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 7 – Security
To protect your personal information, we take reasonable precautions to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Section 8 – Cookies
Here is a list of cookies that we use: _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)._shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart._secure_session_id, unique token, sessionalstorefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Section 9 – Age Of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
Section 10 – Changes To This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on our website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions?
If you have any questions, please contact us at: info@sereniteacup.com.